RentLedger
RentLedger
Commercial support
RentLedger support, billing, privacy, security, and provider escalation contacts are approved for commercial launch.
Last updated: July 4, 2026
Operational escalation is approved. Legal questions may be sent to legal@therentledger.com.
General support owner and intake: support@therentledger.com. Support hours are Monday-Friday, 9:00-17:00 ET, with initial response within 1 business day.
Billing support owner and intake: billingsupport@therentledger.com. Payment failures trigger an automatic customer email with 24 hours to resolve before paid-plan suspension until regularization.
Privacy request intake: Privacyowner@therentledger.com. DSAR owner: DSAR@therentledger.com. Approved DSAR log location: docs/ops/dsar-log.md.
Incident owner: support@therentledger.com. Security owner: security@therentledger.com. Provider escalation owner: providerescalation@therentledger.com.
General support: support@therentledger.com. Billing support: billingsupport@therentledger.com. Privacy: Privacyowner@therentledger.com. Security: security@therentledger.com.
RentLedger support does not replace emergency, legal, tax, accounting, payment-provider, housing, law-enforcement, or local professional assistance. Use the appropriate local or professional channel for urgent or regulated matters.